Terms and Conditons Website Terms and Conditions for www.collinsnets.co.uk Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Collins Nets Ltd relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The following terms and conditions (the “Terms”) shall govern and be the binding contract between www.collinsnets.co.uk (the “Site”) and its users. The Website owner, Collins Nets Ltd, owns and operates the Site. You are hereby confirming that you have read, understood, and agreed to be bound by these Terms by simply using this Site. INTELLECTUAL PROPERTY All content on the Site, including but not limited to text, images, and documents, is the property of Collins Nets Ltd and its creators and is protected by copyright and other intellectual property laws. POLICY ON ACCEPTABLE USE OF THE WEBSITE Users of this Site agree not to use our Site for illegal purposes. We reserve the right to restrict, suspend, or terminate your access to the Site if we believe you are using it unlawfully or in breach of these Terms. We may also take legal action to prevent such use. USER CONTRIBUTIONS Users may submit content, including but not limited to text, images, and videos, to the Site for publication. EXTERNAL LINKS From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). ACCOUNTS AND ACCOUNT RESPONSIBILITIES Account Responsibility: You are solely responsible for your account, including maintaining the security and confidentiality of your account credentials and any personal information associated with it. We reserve the right to suspend or terminate your account at any time, without prior notice, for any reason, including but not limited to, the violation of these Terms and Conditions, illegal activities, fraudulent behaviour, or repeated attempts to compromise the security of our Site. SALE OF GOODS The sale of the goods is governed by these terms and conditions. We reserve the right to modify, reject, or cancel your order for any reason, including but not limited to product availability, pricing errors, or order errors. If we cancel your order after your payment has been processed, you will receive a full refund to your original payment method within 3-5 business days. You are responsible for monitoring your payment instrument to verify receipt of the refund. If you have any issues with the refund process, please contact us: info@collinsnets.co.uk 01308 485422 Collins Nets Ltd, Upton Dairy, Uploders, Bridport, DT6 4PH PAYMENTS The following payment methods are available at our Site: Stripe Payment Gateway – where you can pay by debit card, credit card, apple pay & google pay. SHIPPING AND DELIVERY When goods are purchased by you from our Site, one of the following methods will be used to deliver those goods: Courier Service is a next working day tracked delivery service – next day is never 100% guaranteed Our couriers include: DPD, DX, Fedex and Parcelforce Royal Mail Tracked 48 – option for small size orders under 1kg – this is a tracked service and takes 2-3 working days on average to be delivered. Royal Mail Tracked 24 – option for small size orders under 1kg – this is a tracked service and takes 1-2 working days on average to be delivered. Large Parcel Economy Courier Service – for delivering items that exceed 1.19 mtrs in length and/or exceed 30kg in weight – delivered within 3 days. Wyvern Cargo, Pall-Ex or Logic Distribution – Pallets Our Full Delivery and Returns Policy can be found here: https://collinsnets.co.uk/delivery-returns CONSUMER PROTECTION LAW Your statutory rights as a consumer are protected by applicable laws, including but not limited to the Sale of Goods Act 1979 and the Consumer Rights Act 2015 (or equivalent legislation in your jurisdiction). These Terms and Conditions do not affect your legal rights. In the event of a conflict between these Terms and Conditions and applicable law, the law will prevail. DISCLAIMER Collins Nets Ltd provides the www.collinsnets.co.uk website as a service to the public. Collins Nets Ltd is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and up-to-date. By completing and submitting the electronic order (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order. By clicking the ‘Accept’ button at checkout you agree to these terms and conditions. EXCLUSION OF LIABILITY Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website. Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom. Online Dispute Resolution All businesses selling goods and services online to consumers within the EU must supply a link to the EU Online Dispute Resolution Platform. This platform is designed to facilitate the online resolution of contractual disputes between EU consumers and traders over purchases made online. Should you wish to engage in an online dispute resolution you can access the platform by clicking this link: http://ec.europa.eu/consumers/odr/ Governing Jurisdiction This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales. Our business’s name is: COLLINS NETS LTD Our business address is: Collins Nets Ltd, Upton Dairy, Uploders, Bridport, Dorset. DT6 4PH.